💼 Full-Time Position

Storage Service Account Manager

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Hitachi Vantara
📍 Mumbai, Maharashtra, India
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Location
Mumbai, India
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Posted
June 08, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Role

  • While the priorities for the SAM role vary to some degree based on customer, the primary responsibilities of the role remain consistent. As the single point of contact, SAM responsibilities range across the entire customer lifecycle, from pre-sales and implementation to escalations and other service-related issues.
    • Single point of contact: Own his / her role as the Management contact and escalation point in relation to delivery of all HV services. Proactively sharing updates and information, both of a technical and non-technical nature, with the customer on a frequent basis.
    • Relationship development: Build networks through outreach and establishment of new relationships within the customer organization, extending beyond just the primary points-of-contact. Additionally, maintain vendor relationships for all products deployed within the storage infrastructure (e.g. disk, fabric, software)
    • Meetings and reporting: Organize and conduct ...