Job Description
In short
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and commence the journey to bring On to Korea.
Your mission
- Continuously embrace and communicate On's values and brand philosophy in team and customer interactions
- Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
- Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
- Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
- Help maintain the visual standards in the store to deliver a premium experience
- Assist with inventory management and inbound / outbound product orders
- Other dut...