🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Customer Experience
- Manage customer interactions, complaints and requests
- Optimise selling space and drive replenishment to ensure stock availability
- Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability
- Sales - meet or exceed targets
- GP - reduce wastage & improve stock accuracy within benchmarks
- NP - reduce controllable expenses in line with budgets
- Interpret Income Statement information and formulate and implement action plans
- Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
- Ensuring that monthly store audit benchmarks are achieved and improved upon
- Risk Management
- Effective stock control and stock management
- Effective cash handling procedures and controls
- Lead, develop and retain team members
- P...