Job Description
Lead operations and enhance customer service as the Store Manager for Lee Valley. Your expertise will elevate store performance while guiding the team through their development and daily challenges.
In this pivotal role, you will oversee daily operations, ensuring adherence to Lee Valley’s standards. With 8-12 years of experience in customer-facing environments, you'll manage staffing, recruit effectively, and maintain high levels of customer satisfaction. You'll also be responsible for staff mentoring, performance feedback, and managing the POS system during peak times.
Key Responsibilities: • Assign and monitor staff objectives and activities • Ensure high levels of customer service • Oversee recruitment and staff training • Manage banking and sales processes • Provide timely reports and analyses to management
Requirements: • 8-12 years of retail management experience • Completion of a Business Administration program is an asset • Proven leadership in custo...
In this pivotal role, you will oversee daily operations, ensuring adherence to Lee Valley’s standards. With 8-12 years of experience in customer-facing environments, you'll manage staffing, recruit effectively, and maintain high levels of customer satisfaction. You'll also be responsible for staff mentoring, performance feedback, and managing the POS system during peak times.
Key Responsibilities: • Assign and monitor staff objectives and activities • Ensure high levels of customer service • Oversee recruitment and staff training • Manage banking and sales processes • Provide timely reports and analyses to management
Requirements: • 8-12 years of retail management experience • Completion of a Business Administration program is an asset • Proven leadership in custo...