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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
What You’ll Do
Customer Service
- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Meets established service levels agreements for in-store services and order fulfillment.
- Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Operations
- Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
- Leads the implementation and execution of standard operating procedures (SOPs).
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Ensures processes and systems are followed for the execution of...