Job Description
What you’ll do:
• Lead the delivery of the full retail plan across the store driving commercial, operational,
visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, making sure every colleague knows their part
to play and is held to account for delivering it.
• Own the change agenda landing transformation initiatives with clarity, urgency and
pace.
• Build a high-performance culture by coaching managers, growing talent, and creating a
store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive
profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability – helping teams sell across all
platforms and channels.
• Be the voice of your store – representing your people, saying it as it is and owning the
follow-through on what needs to im...