Job Description
Job Description
- Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
- Responsible for the profit & loss of the store and implement appropriate cost control measures
- Manage the store’s budget and forecasts to meet or exceed management expectations
- Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
- Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
- Supervise food and operational safety to ensure a comfortable environment for the customers
- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
- Drive operational efficiencies of the store by providing operational leadership in support of the organi...