Job Description
Shape the future of legal tech as a Strategic Account Manager with DiliTrust in Montreal. This hybrid full-time role focuses on building strategic relationships within multinational corporations and maximizes customer adoption and engagement.
DiliTrust, a leading SaaS publisher in Europe, seeks an Account Manager to drive the success of legal technology solutions. With over five years in account management or customer success, you'll collaborate with various teams to ensure exceptional customer experiences. A deep understanding of technology or SaaS environments is vital for effectively engaging with clients and addressing their needs.
Key Responsibilities:
• Build and maintain relationships with strategic client accounts
• Drive customer adoption and long-term account success
• Manage contract renewals and retention initiatives
• Identify upsell and cross-sell opportunities to meet targets
• Lead customer business reviews and strategic discussions
Requirements:...
DiliTrust, a leading SaaS publisher in Europe, seeks an Account Manager to drive the success of legal technology solutions. With over five years in account management or customer success, you'll collaborate with various teams to ensure exceptional customer experiences. A deep understanding of technology or SaaS environments is vital for effectively engaging with clients and addressing their needs.
Key Responsibilities:
• Build and maintain relationships with strategic client accounts
• Drive customer adoption and long-term account success
• Manage contract renewals and retention initiatives
• Identify upsell and cross-sell opportunities to meet targets
• Lead customer business reviews and strategic discussions
Requirements:...