Job Description
Join Soucy as a Strategic Account Manager, where customer service is at the heart of your role. Leverage your skills in communication and organization to enhance customer experiences and drive sales growth.
This position allows you to be the primary contact for a designated customer portfolio, actively developing robust relationships. You'll ensure seamless communication, process customer orders, manage follow-ups, and address complaints, all while identifying sales trends and opportunities for growth.
Key Responsibilities:
• Act as the primary contact for your customer portfolio
• Develop and nurture enduring customer relationships
• Ensure effective communication with all stakeholders
• Record and follow up on customer complaints and orders
• Analyze sales data to monitor performance and recommend improvements
Requirements:
• Exceptional communication and organizational aptitude
• Background in B2B account management
• Ability to analyze and forecast ...
This position allows you to be the primary contact for a designated customer portfolio, actively developing robust relationships. You'll ensure seamless communication, process customer orders, manage follow-ups, and address complaints, all while identifying sales trends and opportunities for growth.
Key Responsibilities:
• Act as the primary contact for your customer portfolio
• Develop and nurture enduring customer relationships
• Ensure effective communication with all stakeholders
• Record and follow up on customer complaints and orders
• Analyze sales data to monitor performance and recommend improvements
Requirements:
• Exceptional communication and organizational aptitude
• Background in B2B account management
• Ability to analyze and forecast ...