Strategic Client Account Manager

Teleperformance is seeking a dynamic Account Manager in Cape Town. This role involves overseeing client relationships, ensuring communication, and managing performance. Ideal candidates will have 2-3 years' experience in a contact center environment, strong interpersonal skills, and the ability to influence and negotiate. Responsibilities include full P&L ownership, preparing business reviews, and leading client strategy. The position offers growth opportunities and requires a proactive approach to client management.
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