💼 Full-Time Position

Strategic Client Feedback Analyst

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Cassels Brock & Blackwell LLP
📍 toronto, on, Canada
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Location
toronto, Canada
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Posted
May 31, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Boost client engagement and growth as a Client Relations Analyst. Use strategic insights from client feedback to drive business development and strengthen client relationships in various sectors.

In this vital role, you will support the firm’s Client Listening Program and work closely with the Client Relationship Partner. Your focus will be on analyzing and synthesizing client data, identifying trends, and collaborating with practice groups to advance client retention initiatives. You will conduct competitive analysis and generate actionable insights to guide decision-making.

Key Responsibilities:
• Collect and synthesize client feedback for strategic insights
• Collaborate on firm-wide client management initiatives
• Develop business intelligence reports from data analysis
• Engage in client interviews with follow-ups and actions
• Identify business opportunities and evaluate client targets

Requirements:
• Mini...