💼 Full-Time Position

Strategic Customer Success Manager

🏢
SOCi
📍 vancouver, metro vancouver regional district, Canada
📍
Location
vancouver, Canada
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Company Overview

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, uses its proprietary Genius AI™ and suite of Genius Agents™ to provide a digital workforce capable of handling the workload of 1,000 local marketers™. Built on AI, SOCi helps brands achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

Salary

Base salary range: $90,000 – $120,000 CAD. Base salary plus a variable component. Annual compensation is determined by job‑related skills, experience, and relevant education or training.

Responsibilities

  • Develop and maintain strong relationships with key stakeholders within client organizations to ensure their success and satisfaction with SOCi solutions.
  • Act as the lead point of contact for all strategic client matters, anticipate clients' needs, and work within the company to ensure deadlines for client deliverables are met.
  • ...