Job Description
Opportunity
We are seeking a Value Operations Senior Analyst to enable the Customer Value Director to scale strategic account coverage across EMEA. This role is critical to evolving from a single-threaded value leadership model to a leveraged strategic model. The investment enables growth, protects retention, and institutionalizes value governance at scale.
The Value Operations Senior Analyst institutionalizes value governance, KPI tracking, reporting rigor, and cross-functional orchestration. This role ensures disciplined execution of value realization frameworks across strategic accounts while strengthening internal alignment and executive readiness.
Key Responsibilities
- Value Governance & Benchmark Management: Maintain account‑level value realization frameworks. Track and report progress against agreed customer KPIs. Manage governance cadence including monthly reviews and QBR preparation. Ensure KPI alignment to customer strategic obje...