Job Description
Job Summary:
The Student Affairs Officer is responsible for managing and supporting a wide range of student services and engagement activities to enhance student experience and well-being. This role involves handling student grievances, facilitating administrative processes, coordinating events, and ensuring accurate maintenance of student records.
Key Responsibilities: (Including, but not limited to)
1. Student Services & Administration
•Handle student grievance cases promptly and effectively (All modes of communication).
•Process course change requests and maintain accurate academic records.
•Handle student leave requests in coordination with academic departments and set SOP.
•Manage student accommodation bookings and related documentation.
•Oversee visa cancellation and renewal requests for students.
•Handling student fee payments and related queries.
•Any new p...