Job Description
Responsibilities
To provide a professional, customer focused, efficient, and effective Student Wellbeing operational support service to students, prospective students, staff, visitors, and external agencies. The role will be the first point of contact for students including disabled students and students in distress and at risk, requiring Student Wellbeing support – Mental Health, Wellbeing and Disabilities, Harassment and Incident Support and Spirituality and Faith. To undertake all operational support associated with the provision of Student Wellbeing support, including front of house, work schedules, timetables, individual exam arrangements, the collection of funding, student appointments, triaging of sensitive/time-sensitive cases to relevant teams and resolving queries in a helpful and efficient manner.
You will have sound administrative experience within a complex organisation and enjoy working as part of a team. You will demonstrate excellent customer care ...