Job Description
JOB ACCOUNTABILITIES
+ Supervise and lead Patient Access Representatives in all aspects of registration performance, including point-of-service (POS) collections, productivity, and quality.
+ Review department processes and demonstrate initiative in recommending and implementing improvements.
+ Train, coach, and develop staff, fostering an environment that promotes morale, engagement, and professional growth.
+ Identify performance deficiencies and opportunities for improvement; implement appropriate action plans.
+ Assist in evaluating, counseling, and developing staff through regular performance appraisals.
+ Enforce departmental policies, practices, procedures, and work rules in accordance with hospital and enterprise standards.
+ Demonstrate effective problem-solving and conflict-resolution skills to manage internal and interdepartmental challenges.
+ Respond to inquiries and requests, incl...
+ Supervise and lead Patient Access Representatives in all aspects of registration performance, including point-of-service (POS) collections, productivity, and quality.
+ Review department processes and demonstrate initiative in recommending and implementing improvements.
+ Train, coach, and develop staff, fostering an environment that promotes morale, engagement, and professional growth.
+ Identify performance deficiencies and opportunities for improvement; implement appropriate action plans.
+ Assist in evaluating, counseling, and developing staff through regular performance appraisals.
+ Enforce departmental policies, practices, procedures, and work rules in accordance with hospital and enterprise standards.
+ Demonstrate effective problem-solving and conflict-resolution skills to manage internal and interdepartmental challenges.
+ Respond to inquiries and requests, incl...