Job Description
The Cashier & Checkout Supervisor manages the daily activities of cashiers, monitors transaction accuracy, and ensures compliance with company policies. They act as the frontline leader at the point of sale, balancing customer satisfaction with operational efficiency.
Key Responsibilities
Cashier Team Management
- Supervise and schedule cashier staff to ensure adequate coverage.
- Train new cashiers on POS systems, customer service, and company policies.
- Monitor performance and provide coaching when necessary.
Transaction Oversight
- Ensure cash, credit, and digital transactions are processed accurately.
- Verify cash drawers and reconcile discrepancies at the end of shifts.
- Maintain records of daily sales and deposits.
Customer Service
- Resolve customer complaints related to checkout, b...