Job Description
Duties and Responsibilities
- Effectively manage the credit control department within the region
- Effectively manage and oversee the allocated debtor’s book
- Ensure that work is evenly distributed to the Credit Control and Client Services departments
- Supervise, guide and provide direction to the Credit Control and Client Services Teams
- Conduct Performance management, coaching and training of the Credit Control and Client Service departments
- To effectively implement the credit control policy at regional level and ensure full compliance
- Ensure that collections targets are achieved through telephone debt collection
- Liaise with the Regional Secretary, Manager Credit Control and Regional Chief Agent , Returns department and the Legal department as required
- Effectively execute instructions from the Regional Secretary
- Provide Feedback to Regiona...