Job Description
Coach team to achieve business targets
- Ensure that department/ individual targets are achieved through new business and existing customer sales.
- Develop strategies that assist telemarketers to achieve daily, monthly, yearly targets
- To successfully train and develop new Telemarketers to sell AVBOB insurance products.
- Coach and training existing Telemarketing consultants in line with changing markets on Sales Process Techniques to achieve daily, monthly and annual targets
Manage team operations
- People management (Manage team morale, Attendance, work schedules, resource capacity and ensure team engagement etc)
- General office administration and management of daily team operations etc.
- Track individual and department performance, provide analysis and identify areas of improvements/ remedial a...