💼 Full-Time Position

Supervisor, Fulfillment

🏢
HarperCollins Publishers
📍 Depew, NY, United States
📍
Location
Depew, United States
📅
Posted
June 22, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Overview**

The Supervisor, Operations will lead daily department operations with a strong floor presence to achieve production, quality, safety, and customer service goals. Effectively balances staffing and capacity, communicates priorities across teams, and resolves issues quickly. Fosters a safety-first, continuous improvement culture while developing and engaging associates to support efficient, customer-focused operations. The shift for this position is 1st Shift, 6:00am - 2:30pm.

**Responsibilities**

+ Maintains a strong, consistent on-the-floor presence, actively observing processes, workflow, and associate performance across all areas of responsibility.
+ Balances operational, capacity and staffing issues to achieve efficiency and staffing targets.
+ Achieves service-level targets and produces a high-quality product for the customer.
+ Keeps the customer at the forefront by anticipating and meeting customer needs and by building a customer-f...