Job Description
Kate Spade New York is a global lifestyle brand known for its colorful, bold, and optimistic collections of handbags, ready‑to‑wear, jewelry, footwear, and home décor.
The Supervisor supports store leadership by creating a customer‑first, high‑energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade New York standards.
Core Responsibilities
- Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
- Build client relationships through proactive outreach and Kate Spade service standards; ensure exceptional in‑store and after‑sales experiences, leading proactive outreach to drive repeat business and VIP retention.
- Model Kate Spade service behaviors (“host of the party” – meet, gr...