Job Description
Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
Team Management
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up‑skill store associates (e.g. product knowledge).
Stock Management
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock l...