Job Description
As a service‑oriented leader, the Supervisor supports daily operations by leading the team on the floor and delivering professional, guest‑focused service. The role manages service standards, guest feedback, and service recovery while overseeing opening and closing duties. Working closely with management and cross‑functional teams, the Supervisor ensures smooth operations and compliance with safety and hygiene standards.
Responsibilities- Act as a primary point of contact between guests and the restaurant throughdelivering prompt and quality service in a positive, polite and professional manner
- Supervise and lead by example on the floor, and coordinate the assigned teams during shifts, ensuring smooth service standard flow and adherence to standards.
- Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
- Handle guest feedback and minor complaints prom...