Job Description
Main Responsibilities & Accountabilities:
Job Purpose
Supports for Supply Chain Customer Engagement of customers in close collaboration with colleagues
Works in close collaboration & complementary to Trade and the Senior Customer Engagement Coordinators
Execute for segmentation actions in conjunction with Trade
Partake in SC collaboration strategy, joint scorecards & cost to serve improvements, coordinating internal & external stakeholders
Is a key enabler of building relationship for customers concerning the Order-to-serve processes
Proactively engages customers to deliver effective communication & continuous improvements
Liaises with Trade & O2S functions to drive service levels, optimal cost to serve & satisfaction of customers
Creates positive customer experience, providing added-value at every c...