Job Description
Customer Service / Order Management Specialist (Supply Chain)Role Summary
We are seeking a detail-oriented and proactive Customer Service / Order Management Specialist to support both internal and external customers while driving operational excellence. This role plays a critical part in executing departmental objectives and supporting corporate growth initiatives.
The ideal candidate will be highly responsive, solutions-focused, and committed to delivering exceptional service. You will take ownership of order management activities, ensure on-time and in-full delivery, and collaborate cross-functionally to resolve issues and optimize customer satisfaction.
Key Responsibilities
+ Manage end-to-end order processing for assigned accounts, partnering directly with customer buyers and regional commercial teams
+ Perform daily audits of open orders, proactively researching and resolving discrepancies or delays
+ Review orders for completeness and accuracy;...
We are seeking a detail-oriented and proactive Customer Service / Order Management Specialist to support both internal and external customers while driving operational excellence. This role plays a critical part in executing departmental objectives and supporting corporate growth initiatives.
The ideal candidate will be highly responsive, solutions-focused, and committed to delivering exceptional service. You will take ownership of order management activities, ensure on-time and in-full delivery, and collaborate cross-functionally to resolve issues and optimize customer satisfaction.
Key Responsibilities
+ Manage end-to-end order processing for assigned accounts, partnering directly with customer buyers and regional commercial teams
+ Perform daily audits of open orders, proactively researching and resolving discrepancies or delays
+ Review orders for completeness and accuracy;...