Job Description
- Own Blue Yonder and supply chain platform improvements end-to-end.
About Our Client
This retail business is a well-established and respected organisation with a strong presence in its industry. They are known for their focus on delivering high-quality products and leveraging advanced technology to streamline operations.
Job Description
- Provide Level 2 and Level 3 application support for Blue Yonder, WMS, TMS, and related supply chain systems.
- Manage BAU incidents, service requests, root cause investigations, and problem resolution activities.
- Monitor application performance, identify system issues, and coordinate resolutions with internal teams and external vendors.
- Gather, analyse, and document business requirements for system enhancements and process improvements.
- Support the delivery of continuous improvement initiatives across supply chain technology platforms.