Job Description
Job Description
Purpose & Accountability:
- Typically performs specialized duties in a defined functional program area involving a wide variety of problems, performs standard and non-standard assignments
- Is an expert source of information on processing transactions
Business impact:
- Eliminates significant inefficiencies by changing process steps
- Central address for all questions of operative process performance and quality
Responsibilities and requirements:
- Typically supervises non-professionals who perform routine tasks or provides informal and/or formal guidance, training, and support to other team members
- Requires developed specialized skills, or a breadth of skills, through job-related training and considerable on-the-job experience
- Often inputs to development of new procedures / standards subject to approval from manager
- Requires in-depth knowledge and experience to respon...