💼 Full-Time Position

Support Consultant - QLS (Hybrid Work Schedule)

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Quorum Software
📍 Bogotá, Bogota, Colombia
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Location
Bogotá, Colombia
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Posted
June 05, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

This individual will be a member of a team focused on providing technical support and timely, effective solutions to complex business problems through the troubleshooting, triaging, and testing of our energy-specific software applications. The individual should have a strong desire for continuous learning and growth of technical and functional skills with the aspiration to leverage these skills to provide a positive customer experience. The role requires extensive interactions with customers via written and verbal communications.

Responsibilities

  • Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines
  • Work closely with our product and engineering teams to provide detailed problem descriptions of customer incidents
  • Participate in the configuration, enhancement, and testing phases associated with software changes
  • I...