Job Description
Job title: Cloud Support Engineer | KOREA
Looking for passionate Support Engineer based in Korea, this position as Cloud Support Engineer (part of our Global Customer Support Team) is responsible for working directly with esteemed SailPoint customers in a high octane environment to identify, troubleshoot, and resolve complex technical problems directly or in conjunction with our engineering team this role is part of SailPoint Customer Success team.
The SailPoint Cloud Support Engineer as primary role will be responsible to provide the best possible customer service to the company’s most important customers. They bring deep knowledge of SailPoint’s products, related technologies, and their customers’ deployments to solve problems quickly and provide proactive guidance.
This role will be based in Korea.
The role may spread as a Technical Account Manager | Technical Support Engineer to be Hybrid and elite role in SailPoint’s customer support organi...