💼 Full-Time Position

Support engineer for the European Block chain Services - 4792

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VASS
📍 Brussels, Brussels, Belgium
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Location
Brussels, Belgium
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Posted
June 06, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

CV submission deadline: 22/07/2024

Service delivery mode: On-site 

We are seeking a talented and experienced Support engineer for the European Block chain Services to work for our client in Brussels , Belgium . 

Job Responsibilities: 

  • Work with engineering and devops team to ensure 24x7 availability of service offerings.
  • Create and maintaining the Tickets in our ticket system and follow ITIL best practices.
  • Create and update knowledge base for the known issues.
  • Provide L1, L2 support and troubleshoot application and infrastructure issues.
  • Send out the notifications to users in case of downtime during business hours.
  • Trigger investigations (registration of problems) in order to identify root causes and prevent potential impacts on the application.
  • Provide stand by support when required.
  • Support, and document automated build and configuration mana...