💼 Full-Time Position

Support Engineer II-Ext - AMZ9675564

🏢
Amazon
📍 New York, NY, United States
📍
Location
New York, United States
📅
Posted
June 01, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description
MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON.COM SERVICES LLC
Offered Position: Support Engineer II-Ext
Job Location: New York, New York
Job Number: AMZ9675564

Position Responsibilities:

Own and resolve customer raised product related usage challenges and defects. Design and build proactively identified tools and mechanisms. Provide advanced and proactive support by utilizing deep technical expertise and advanced problem-solving for critical programmatic advertising ecosystem via specialized technical solutions to our customers. Automate standard procedures through scripting and data APIs to analyze high-volume transaction data, Develop standard operating procedures (SOPs) and internal dashboards to scale service quality. Serve as an escalation point, owning resolution of the most complex, cross organizational issues.

40 hours / week, 8:00am-5:00pm, Salary Range: $150,550/year to $183,900/year.

Amazon is a tot...