Support Engineer, Macro Technology

• Support the Macro trading platform and post-trade workflows at Point72.

• Monitor system stability and performance, troubleshoot system or data issues, and ensure smooth operation of Macro trading applications.

• Manage user onboarding, offboarding, and system changes, responding promptly to user inquiries and ensuring seamless access to Macro Position systems.

• Configure account rollups and instrument setups to produce accurate analytics and support Macro trading workflows.

• Innovate and improve system processes and tools to automate repetitive tasks, enhance efficiency, and streamline workflows.

• Collaborate closely with developers and other stakeholders to resolve issues, prevent future problems, and continuously improve the system.

• Coordinate with other technology and business teams on production issues and high-impact changes, ensuring alignment across teams.

• Proactively communicate potential problems, address is...