Job Description
The successful candidate will provide pre- and post-sales technical support to internal teams and customers.
Key Responsibilities
Customer & Technical Support
- Provide technical support to telecoms customers
- Build and maintain professional relationships with customers and partners.
- Support customer satisfaction through responsive fault resolution and clear communication.
Pre-Sales Support
- Provide technical input to the sales team during pre-sales engagements.
- Assist with understanding customer requirements and contributing to solution selection.
- Support demonstrations, proof-of-concepts, and evaluations of telecoms and Test& Measurement equipment.
Post-Sales Delivery & Services
- Assist with installation, configuration, commissioning, troubleshooting, and maintenance of systems at customer sites or remotely.
- Provide post-sales te...