Job Description
Join Woodpecker as an IT‑Supporter in Bremgarten! A chance to thrive in a dynamic environment.
Responsibilities
- Handle incoming tickets, prioritizing and documenting solutions effectively.
- Manage automated rollouts and lifecycle of Windows and macOS devices.
- Support users on‑site with hardware issues and complex rollouts.
- Administration of Microsoft 365 as well as Azure or Entra ID, including implementation of security and compliance requirements.
- Monitoring system stability with tools like Datto RMM and Trend Micro and sustainable resolution of complex faults.
- Support in IT projects and close collaboration with the decentralised IT key users at our locations.
- Direct support of users on site with hardware issues and technical problems.
Qualifications
- Completed training as an IT specialist EFZ or comparable qualification with a focus on system technology or IT suppor...