Job Description
Do you thrive in fast-moving, real-time operational environments?
Do you enjoy leading diverse international teams toward shared goals?
Are you passionate about building processes that create world-class customer experiences?
Do you excel at solving complex problems under pressure?
Are you motivated by improving performance, clarity, and collaboration across teams?
Are you able to work 11am-7pm UTC from Sunday to Thursday?
If the answers to the above questions are yes, then this role could be ideal for you!
As a Customer Support Manager at GRID, you will lead a global Support team responsible for ensuring the quality, accuracy, and timeliness of our live esports data flows. You’ll guide a diverse group of professionals working 24/7 across multiple regions, helping them excel in a fast-paced, high-impact environment.
Your role blends people leadership, operational oversight, and customer‑centric decision making. You w...