💼 Full-Time Position

Support Services Specialist

🏢
Tata Consultancy Services
📍 abu dhabi, abu dhabi, United-Arab-Emirates
📍
Location
abu dhabi, United-Arab-Emirates
📅
Posted
June 19, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Location

Abu Dhabi, United Arab Emirates

Job type

Full time

Job Description
  • Strong knowledge of desktop/laptop hardware troubleshooting and OS management
  • Knowledge of network basics (LAN, Wi‑Fi), printers, and peripheral devices
  • Experience in IMAC activities and endpoint lifecycle management
  • Familiarity with ITSM tools (ServiceNow or equivalent)
  • Understanding of AV/meeting room support technologies
Key Responsibilities
  • Provide in‑person IT support for incidents and service requests requiring physical intervention
  • OS troubleshooting and mobile device troubleshooting (Android/iOS)
  • Perform device setup, configuration, installation, and hardware replacement
  • Handle break‑fix activities for laptops, desktops, peripherals, and workplace devices
  • Support IMAC activities (Install, Move, Add, Change)
  • Resolve incidents that cannot ...