Job Description
Position Overview: Jumeirah Group is hiring a Support Specialist - IT to join the team at Jumeirah Al Qasr, part of the Madinat Jumeirah resort in Dubai, UAE. This role focuses on delivering reliable technical support for both staff and guests, ensuring smooth operations of hospitality systems, network services, and hardware across the property. The position requires strong troubleshooting skills, knowledge of hotel IT systems, and the ability to provide responsive service in a luxury hospitality environment.
Job Details
Location: United Arab Emirates – Dubai
Industry: Information Technology (IT)
Function: Help Desk / Technical Support
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Preferred Location: Any
Job Type: Full-time
Core Duties
- Manage IT incidents and service requests from hotel staff and guests, ensuring timely resolution or escalation.
- Record and ...