💼 Full-Time Position

Supporter Care Assistant

🏢
QJumpers
📍 Auckland, Auckland, New Zealand
📍
Location
Auckland, New Zealand
📅
Posted
April 12, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the role

You’ll be at the heart of our supporters’ experience, handling both inbound and outbound calls and responding to enquiries with warmth, empathy and professionalism. From processing donations and lottery orders to keeping our CRM up to date, your attention to detail will be key. Making retention and stewardship calls with enthusiasm and skill will be a cornerstone of your work.


This role suits someone who is confident on the phone, adaptable when things change, and calm under pressure. You’ll work closely with a supportive team, building positive connections with our supporters every day.


❤️What you’ll bring

  • At least two years’ experience in a similar role, with a strong focus on inbound and outbound calling
  • Confidence on the phone, with a warm, empathetic and professional approach
  • A genuine enjoyment of connecting with people and building relationships
  • Strong attention to detail and accu...