Job Description
About the Role
Reporting directly to senior leadership, this role offers a high level of visibility and the opportunity to influence site culture, operational standards, and tenancy outcomes.
You will lead and support a Place Manager while working collaboratively across multidisciplinary teams to navigate the intersection of housing compliance and social support services.
Key Responsibilities
Site & Operational Leadership
- Oversee daily operations of a supportive housing site with approximately 50-66 residents
- Monitor site safety, compliance, and operational performance
- Support a culture of accountability, professionalism, and strong operational boundaries
- Act as the key on-site escalation point for tenancy and operational matters
Tenancy Management
- Manage complex tenancy matters in accordance with the Residential Tenancies Act (RTA)
- Handle arrears, rent col...