Job Description
**_JOB OVERVIEW:_**
Provide timely and professional check-in/check-out services in accordance with established scripting and standards. The hourly pay rate for this role is $19.53. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
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**_DUTIES AND RESPONSIBILITIES:_**
+ Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.
+ Monitor performance and recommend corrective or disciplinary action.Alert management of potentially serious issues.
+ Up-sell rooms where possible to maximize hotel revenue.
+ Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, complet...
Provide timely and professional check-in/check-out services in accordance with established scripting and standards. The hourly pay rate for this role is $19.53. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
.
**_DUTIES AND RESPONSIBILITIES:_**
+ Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.
+ Monitor performance and recommend corrective or disciplinary action.Alert management of potentially serious issues.
+ Up-sell rooms where possible to maximize hotel revenue.
+ Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, complet...