Job Description
**POSITION SUMMARY**
The Surgical Scheduling Coordinator is responsible for booking our equipment for hospitals across the country. This person will handle various interactions (phone/email/cases) to and from surgical customers to guide them through the scheduling process.
Hours / Shifts
Monday - Friday, 8:30 am - 5:30 pm CST or 9 am - 6 pm CST
On-Call Rotation includes: typically 1-2 weekdays per month and 1 weekend day per month.
**PRIMARY OBJECTIVES AND RESPONSIBILITIES**
+ Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical procedures
+ Responds to customer voicemails and emails related to scheduling
+ Schedules cases with multiple modalities, confirming next-day schedules, approving cases via our online scheduling system, and assuring all cases are booked accurately
+ Identifies scheduling barriers and implements solutions to improve scheduling results
+ Follows establi...
The Surgical Scheduling Coordinator is responsible for booking our equipment for hospitals across the country. This person will handle various interactions (phone/email/cases) to and from surgical customers to guide them through the scheduling process.
Hours / Shifts
Monday - Friday, 8:30 am - 5:30 pm CST or 9 am - 6 pm CST
On-Call Rotation includes: typically 1-2 weekdays per month and 1 weekend day per month.
**PRIMARY OBJECTIVES AND RESPONSIBILITIES**
+ Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical procedures
+ Responds to customer voicemails and emails related to scheduling
+ Schedules cases with multiple modalities, confirming next-day schedules, approving cases via our online scheduling system, and assuring all cases are booked accurately
+ Identifies scheduling barriers and implements solutions to improve scheduling results
+ Follows establi...