Job Description
Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
Responsibilities Evaluate customer potential and conduct MR Sales Planning Continuously improve the customer portfolio by securing new accounts and removing underperforming accounts Ensure regular updates of all activities in Salesforce Review customer performance with Sales Manager and define appropriate actions Where appropriate for their market serve as specialists for a segmented vertical Prepare and conduct visits, report and follow-up on visits Conclude contracts for MR customers (proposal, negotiation, closing) Record commitments (tender tracking/commercial) Drive CU business for foreign MRs and adhere to Push-Pull process Selectively engage in TM discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.) Provide feedback on the market including rates, competition activit...