Job Description
Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
Continuously improve the customer portfolio by securing new accounts and removing underperforming accounts.
Review customer performance with Sales Manager and define appropriate actions.
Where appropriate for their market serve as specialists for a segmented vertical.
Prepare and conduct visits, report and follow-up on visits.
Record commitments (tender tracking/commercial).
Selectively engage in TM discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.).
Provide feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders.
Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM.
Provide clear inf...