Job Description
Patrique Mercier Recruitment FR is a premier recruitment agency dedicated to connecting talented individuals with top-tier job opportunities across Greece. We are excited to announce an opening for a Swedish Speaking Customer Experience Representative to join our vibrant team. In this essential role, you will be responsible for fostering positive relationships with our Swedish-speaking customers, ensuring they receive exemplary service and support.
Responsibilities
- Act as the primary liaison for Swedish-speaking customers, providing assistance through phone, email, and chat.
- Handle customer inquiries, resolve issues promptly, and offer detailed information about our products and services.
- Maintain thorough records of customer interactions and issues in our CRM platform.
- Collaborate with various departments to improve customer service processes based on client feedback.
- Stay informed about product knowledge and company polic...