Job Description
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Switchboard Operator to support a unique US Navy program based on the island of Diego Garcia.
**Job Responsibilities:**
+ Operate and manage a telephone switchboard to answer, screen, and direct incoming, outgoing, and interoffice calls effectively and professionally.
+ Ensure that all inquiries are promptly and accurately resolved or routed to the appropriate department or personnel.
+ Maintain a comprehensive understanding of operational processes to provide accurate and helpful information to callers.
+ Log and track calls when necessary and provide status updates as required.
+ Assist in emergency communications and prioritize urgent or critical calls in accordance with defined escalation protocols.
+ Update and maintain the directory database regularly to ensure accurate and effi...
**Job Responsibilities:**
+ Operate and manage a telephone switchboard to answer, screen, and direct incoming, outgoing, and interoffice calls effectively and professionally.
+ Ensure that all inquiries are promptly and accurately resolved or routed to the appropriate department or personnel.
+ Maintain a comprehensive understanding of operational processes to provide accurate and helpful information to callers.
+ Log and track calls when necessary and provide status updates as required.
+ Assist in emergency communications and prioritize urgent or critical calls in accordance with defined escalation protocols.
+ Update and maintain the directory database regularly to ensure accurate and effi...