Job Description
Northern Light A.R. Gould
Department: Switchboard
Position is located:Northern Light A.R. Gould Hospital
Work Type: Part Time Ineligible
Hours Per Week: 8.00
Work Schedule: No Hours Assigned
Summary:
Performs as a working Switchboard Telecom Operator in the Call Center
Responsibilities:
A. Call Processing and Dispatching
1. In accordance with client protocols, receives and process requests for both emergent and non-emergent transports in an accurate and timely manner
2. Maintains timely, concise and legible written communications when appropriate
3. Delivers highest quality customer service and care, acting in the best interest of the patient and customers, families and other professionals
4. Monitors radio communications for updates to vehicle status and uses proper radio etiquette
5. Read maps accurately and gives appropriate directions
...
Department: Switchboard
Position is located:Northern Light A.R. Gould Hospital
Work Type: Part Time Ineligible
Hours Per Week: 8.00
Work Schedule: No Hours Assigned
Summary:
Performs as a working Switchboard Telecom Operator in the Call Center
Responsibilities:
A. Call Processing and Dispatching
1. In accordance with client protocols, receives and process requests for both emergent and non-emergent transports in an accurate and timely manner
2. Maintains timely, concise and legible written communications when appropriate
3. Delivers highest quality customer service and care, acting in the best interest of the patient and customers, families and other professionals
4. Monitors radio communications for updates to vehicle status and uses proper radio etiquette
5. Read maps accurately and gives appropriate directions
...