Job Description
As a multinational leader in the information technology and electronics industry, our Client is seeking a System Administrator to join their team.
The Role:
As a System Administrator, you will be responsible for the following:
- Monitor the dashboard and promptly escalate alerts and incidents 24/7.
- Manage and resolve ITSM Incident tickets efficiently.
- Execute basic and routine tasks such as running batch scripts and generating reports.
- Create and handle service and incident request tickets, following documented procedures.
- Perform basic system and network administration, including troubleshooting, patching, and alert monitoring.
- Collaborate with our technical team to document processes and co-develop the operations manual.
- Support process improvements and perform additional duties as assigned.
Requirements
- Diploma in El...