Job Description
At AD4Octogono we are looking for a hands‑on and proactive Systems Administrator to provide technical support to end-users and help maintain both local infrastructure and cloud environments (primarily AWS). This role is ideal for a mid‑level professional who combines solid troubleshooting skills with a desire to grow in cloud technologies.
Key Responsibilities
- Provide first and second-level IT support to internal users (hardware, software, network, mobile devices).
- Perform basic administration of Windows.
- Manage user accounts and permissions (Active Directory, Microsoft 365).
- Install, configure, and maintain workstations and peripheral equipment.
- Handle and track IT tickets using an ITSM tool (JIRA).
- Assist with cloud infrastructure tasks on AWS (basic monitoring, deployment support, access management).
- Maintain technical documentation.