Job Description
Role Summary
The System Analyst will support the analysis, design and implementation of workflow-driven enterprise systems of the client, including document and content management platforms (e.g., OpenText). This is a techno-functional role requiring strong workflow understanding, technical aptitude and the ability to collaborate across business and IT teams.
Key Responsibilities
Business & Functional Analysis
- Gather, analyze and document business and system requirements
- Translate requirements into functional specifications, workflows and system designs
- Perform impact analysis and support solution definition
Workflow & Process Management
- Analyze and design end-to-end workflows and approval processes (e.g., maker-checker, document lifecycle)
- Ensure workflows align with business needs, operational efficiency and compliance standards
- Ensure application solutioning alig...