Job Description
Key Responsibilities:
1. Application Configuration, User Support & Issue Resolution:-
File Format Converter Tool:
- Collaborate with stakeholders to gather business requirements and recommend suitable solutions.
- Perform application setup, configuration, and readiness checks prior to deployment.
- Execute functional testing, support implementation activities, and provide comprehensive user support for issue resolution.
Direct Integration with Client Platforms:
- Conduct user consultations to understand integration requirements and facilitate system onboarding.
- Configure applications, establish user access rights, and manage entitlement settings.
- Support testing activities, investigate system issues, and ensure prompt resolution of user concerns.
E-Banking Platform Support:
- Deliver technical assist...